FAQs

Q: How long can your treats last?

Our treats are freeze-dried for at least 48 hours to ensure 90% of liquid are removed.

It is recommended to store in an air-tight container to ensure freshness

Shelf-life of 3 month in the refrigerator & 5 months in the freezer

Q: Why do we have to store it in the refrigerator even before opening?

Although we have freeze-dried it, there are other uncontrollable factors (e.g. humidity, temperature, etc) that can decrease the shelf-life & we would not want to risk any issues during feeding. At the same time, our treats are purely natural without preservatives and additives, which is also another reason why room temperature storage is not encouraged.

Q: Can I customise my order?

Yes, we do services such as adding vegetables to certain products, etc.

Also, we've received request for other proteins (e.g. crocodile, kangaroo, etc) that can be made specially for you, because we understand that dietary restrictions do exist - and would still like your furkids to enjoy their treats.

However, do note that there will be a MOQ of: 200g (end product)

Do drop us a DM/contact us for more discussion!

We're open to more questions!

Chat with us on Instagram or email at amazepaws.sg@gmail.com if you have any questions and we'd be more than happy to share!